- Prior to testing
- Checking in
- During exam
- General
Prior to testing
Q. Where can I take my exam?
A. You need to test in an enclosed, private space where you can maintain a strong and stable internet connection, prevent interruptions, and protect the integrity of your exam content.
Important: Avoid a testing space with windows or glass partitions that would allow a third party to see your screen, or your exam could be revoked.
Q. How do I know my computer will work with the OnVUE software?
A. To ensure your system will work with our software, first, review the minimum system requirements. Next, perform a system test and download the OnVUE software prior to your exam day.
On exam day, before your exam begins, we strongly recommend re-checking your system by running another system test. If you experience any issues, please log back into your account to reschedule your exam. If you can’t reschedule your exam, use the chat feature to ask your program-specific customer service team for assistance.
Q. What does the system test check for?
A. The system test checks for:
- Download of the OnVUE application and secure browser
- Unzipping and launching of the secure browser
- Microphone/webcam/speaker functionality and permissions
- Download speeds
- General communications between OnVUE and Pearson VUE servers
- A live video-streaming connection
Q. How do I schedule my OnVUE exam?
A. Once you’ve verified your computer meets system requirements, sign into your account. Select the exam you want to take, then choose the “home or office” option. Follow the remaining prompts to schedule your exam appointment. You will receive a confirmation email with your appointment details and important information for exam day.
Q. Is my testing space okay for testing?
A. Your proctor will make this decision prior to starting your exam. During check-in, you will be asked to take photos of your testing space (opens in new window), which the proctor will review.
For a positive outcome, make sure your space is private and secure. Clear the room of any preparation materials or unauthorized items. Unplug and/or turn off additional monitors (and, if applicable, systems). Any visible materials on the walls—including sticky notes, whiteboards or chalkboards, etc.—may be inspected by your proctor, and we may ask you to remove any such material.
Important: If your testing space fails the room scan, you will not be permitted to take the exam and may forfeit your exam fees.
Q. Can I take my exam using an employer-issued computer?
A. Yes, however, we don’t recommend it. Test-takers typically have a better experience with personal computers. This is because employer-issued computers are more likely to have firewalls, VPNs, and other security policies that may block video streaming during the exam. If you must use an employer-issued computer to take your exam, it’s crucial to review the technical requirements.
Q. May I connect by tethering to a mobile hotspot?
A. We don’t recommend it. Hotspot technology is not ideal for maintaining a reliable and consistent connection. To ensure optimal performance on exam day, perform a system test.
Checking in
Q. How do I check in for my test and download the software?
A. You may have two options:
- Refer to your confirmation, reschedule or reminder email, which might have a Check-in to start exam link. If it does, you can click this link from 30 minutes before to 15 minutes past your appointment start time.
- Click the “Sign in now” button on this page or your test sponsor’s external landing page. Once you’ve logged into your account, your exam will appear under Open Online Exams. Select the exam link and then select Check-in.
With either process, you’ll be asked to download and run OnVUE, our online proctoring software.
Q. I don’t see the Check-in button. What should I do?
A. To check in for your exam, log in to your account no earlier than 30 minutes before your scheduled appointment time. Once logged in, you should see the Check-in button. If it's not visible within 15 minutes of your exam appointment time, contact your program-specific customer service team via chat.
Q. What type of identification will I need?
A. Click the View ID requirements button on this page to make sure you have the proper ID for online-proctored testing.
Q. My proctor hasn’t started my exam yet. Where is my proctor?
A. Once you've completed the required check-in steps and have completed taking photos of your face, ID and environment, you will see the following message: You are almost done with the check-in process. Next, you’ll be placed in a queue and will wait momentarily while a proctor reviews your check-in steps. Please be aware, other candidates may be ahead of you in line. The OnVUE application should tell you where you are in queue. Most exams are launched by a proctor within 15 minutes of the appointment start time.
Any delay might mean there’s a problem with your photos or internet connection. For issues with your photos, a proctor will attempt to reach you over chat or via your cell phone. You may not recognize the phone number, which will either have a 617 US area code or say “Pearson VUE” on the caller ID, but please answer so we can assist. If we haven't contacted you within 30 minutes, we may have lost connection to you. In such cases, please contact our customer service team via Pearson OnVUE Support live chat. As a reminder, mobile devices must be kept out of arm’s reach during the testing sessions.
During exam
Q. Can other people be in my testing space during the exam?
A. No. You cannot allow anyone else—including children, roommates, colleagues, etc.—to enter or even pass through your testing space once you’ve started your exam.
Q. Can I receive any exam assistance during the test?
A. No. The proctor cannot answer questions related to exam content, and you may not get help from other individuals while taking the exam.
Q. Is technical software assistance available during the exam?
A. Should you experience technical difficulties during your exam, simply raise your hand using the OnVUE application at the top of your screen and a proctor will assist you. If for some reason this is unavailable, you can get help via the chat button on this page or the OnVUE download page.
Most issues can be avoided by completing a system test and ensuring that you meet all system requirements in advance of testing. Common issues include an unreliable internet connection and third-party applications trying to run during your exam. We strongly recommend that candidates confirm that all applications have been closed and that there is a sufficient and reliable internet connection prior to testing.
Q. What are the rules regarding personal belongings?
A. In general, all personal belongings must remain out of arm’s reach during your exam. However, if your exam program allows personal belongings or testing tools like calculators during an exam, you will find that information in the program-specific policies section of this page.
Q. Can I eat or drink during the exam?
A. Drinking beverages is allowed during your exam, as is chewing gum. Eating or using tobacco products during your exam is prohibited.
Q. Can I take a break during the exam?
A. Each exam program establishes its own break policies. If your program allows breaks, you’ll find that information in the program-specific policies section of this page.
Q. Could I be interrupted by a proctor during my testing session?
A. Yes. Proctors may interrupt exams and take action if they witness any suspicious behavior or rule violations. They may need to offer a reminder (e.g., no talking) or investigate something (e.g., show me the room, your desk, etc.).
Q. What types of prohibited behaviors will the proctor watch for during the exam?
A. Examples of prohibited behaviors include, but are not limited to, failing to follow proctor instructions, looking off the screen, mumbling or speaking aloud, covering your mouth or face, using unauthorized materials (e.g., mobile phones, recording equipment, writing materials), interacting with third parties intentionally or unintentionally, or leaving the webcam view.
Q. What happens if I lean outside the view of the webcam or leave completely?
A. Unless it’s during a scheduled break built into your exam, leaving the webcam view for any reason or duration, even if you have already completed the exam questions, will result in your exam session being terminated and the exam result being invalidated.
Important: Upon exam completion, you must fully close the OnVUE application before leaving the webcam view.
Q. What happens if my mobile phone rings or issues a notification during an exam?
A. You may keep your mobile phone nearby, out of arm’s reach, during your exam in case the proctor needs to call you. Any mobile phone use other than speaking with a proctor is grounds for exam revocation.
When a proctor needs to reach you, they will call, not text. The number will always display as 617-379-0635, and/or caller ID may identify the number as “Pearson VUE.” If this information appears, please answer the call. If your phone rings and the call is not from a Pearson VUE proctor, do not answer it.
If you receive a text or other notification, ignore it and continue testing. If you wish to silence your phone, alert the proctor so they know you are accessing your phone only to silence notifications.
Q. Can tablets or mobile devices be used for OnVUE exams? What about touchscreens?
A. At this time, OnVUE exams may only be taken on desktop and laptop computers running Windows or macOS operating systems that meet these minimum specifications. OnVUE does not support the use of tablets or touchscreens. As noted above, mobile devices are not allowed and should be placed out of arm’s reach.
Q. What happens if my internet connection is disrupted during an exam or the proctor asks me to restart my application?
A. If a disconnection occurs, the exam timer will pause, and a proctor will attempt to contact you either through your computer or by phone. Note: You must respond or your testing session will be revoked.
Should you lose connection, or if a proctor asks you to restart OnVUE, you can relaunch the application as follows:
- Locate your Downloads folder and reopen the OnVUE application.
- Complete any necessary check-in steps and then click Next. Your exam should reload and begin. If your exam does not relaunch, contact our customer service team via chat for additional support.
Once your connection is reestablished and if necessary, the application restarted, you will resume your exam from the question or moment you left.
Q. Can I adjust my font size during my exam?
A. Yes. Even when the testing computer is locked down during an exam, you may still use CTRL+ and CTRL- to magnify content up to 200%. Do not use touchscreen technology at any time during your exam.
Q. Can I read questions aloud during OnVUE exams?
A. No. If this happens, a proctor will ask you to stop reading the questions aloud. If you continue, your exam may be revoked.
Q. What is the digital whiteboard?
A. Because scratch paper or note boards are not allowed when taking an OnVUE exam, some exam programs allow you to use a built-in digital whiteboard to do scratch work or take notes (Opens in new window).
Q. Where can I locate my score report?
A. This differs by exam program. Please review your program’s processes to learn when and where you can access your score report.
Q. Can I use headphones?
A. Headphones and headsets (wired or Bluetooth) are not allowed unless explicitly approved by your test sponsor.
General
Q. Are OnVUE testing policies different from test center policies?
A. Yes. Because of its remote nature, testing with OnVUE requires that candidates agree to additional policies that help protect exam integrity. These include (but are not limited to) consenting to recording and monitoring throughout the exam, along with the use of artificial intelligence (AI) and other advanced technology techniques. Test-takers must accept these policies during the registration process prior to scheduling an exam.
Q. If an exam is offered in both test centers and via OnVUE, can I book the exam in one delivery method and reschedule it to the other?
A. No, as the rescheduling function cannot be used to change the exam delivery method. Instead, if you wish to change the delivery method, you must cancel the original appointment and then schedule a new one.
FAQs
How do I know if I passed my Pearson VUE exam? ›
Candidates who attempt a certification exam with Pearson VUE will receive a score report upon completion of the exam. To view the score report, please log into Pearson VUE and click “View Score Reports” under My Account. Passing scores are set using statistical analysis and are subject to change.
What are the issues with OnVUE? ›Common issues include an unreliable internet connection and third-party applications trying to run during your exam. We strongly recommend that candidates confirm that all applications have been closed and that there is a sufficient and reliable internet connection prior to testing.
What is the passing score for ISC2 CC exam? ›You will have two hours to complete your exam. A passing score is 700 out of 1000 points.
How do I check my OnVUE exam? ›To check in for your exam, log in to your account no earlier than 30 minutes before your scheduled appointment time. Once logged in, you should see the Check-in button. If it's not visible within 15 minutes of your exam appointment time, contact your program-specific customer service team via chat.
What is passing score for Pearson VUE? ›Any score of 700 or greater is a "pass." Any score below 700 is a "fail." (Exams scaled from 1 to 100 with passing score scaled to 70.) The actual number of items you need to answer correctly in order to pass is determined by a group of subject matter experts in conjunction with a psychometrician.
How long does it take to get test results back from Pearson VUE? ›Candidates should log into their Pearson VUE account to see if test results are available. Results can take up to 2-3 days to be posted to your Pearson VUE account.
How trustworthy is the Pearson VUE trick? ›The Pearson NCLEX Trick (PVT) is not 100% accurate.
Keep in mind, although you may be given correct information, the Pearson NCLEX trick is not an official or uncontested result. Official results come from the state board of nursing after the NCLEX is scored and results are reported.
If you do not follow the online proctored policies or are suspected of cheating or tampering with Pearson VUE's or its subcontractor's software, or if a third party is detected in the physical room where you are seated during the exam, the exam will be immediately terminated.
Can Pearson VUE detect cheating? ›Pearson VUE also offers a range of infringement monitoring services designed to help detect, analyse and respond to unauthorised distribution of your exam content by brain dumpers and test prep organisations.
How many times can you fail CISSP? ›" What if I fail the exam? "
According to the retake policy on the (ISC)² website, if you fail, you can take the test again after 30 days, and if you fail again, you must wait 90 days (then 180 days), but you cannot take the exam more than three times in a 12-month period.
How many times can you retake CISSP? ›
You can sit for (ISC)² exams up to three times within a 12-month period. For the CISSP-CAT, CISSP, SSCP, CAP, CSSLP, ISSAP, ISSEP and ISSMP: If you don't pass the exam the first time, you can retest after 30 days. If you don't pass a second time, you can retest after an additional 90 days.
What percentage do you need to pass CISSP? ›The ISC2 CISSP exam comprising 100-150 questions needs to be completed in three hours. The passing score is 70% (700 out of 1000 points).
Can Onvue detect a second monitor? ›You cannot use two monitors during an exam through the online proctored system. However, as long as you can hook up your laptop to the larger monitor and keep the laptop lid closed and position the webcam above the external monitor, it should be just fine. You can only use one monitor during the exam.
Can proctored exams detect phones? ›Can proctored exams detect phones? AI-based proctoring software can detect extra devices such as phones, tablets, smartwatches, etc. It monitors the examination process in real time and flags any suspicious noises and activities in the testing area.
How do I get my Pearson VUE exam scores? ›- Sign into your Microsoft Learn profile. ...
- Scroll to the section titled “Past exams” and find the exam for which you'd like to view results. ...
- In Pearson VUE, locate the exam for which you wish to view the score report, then select the “View” button.
If a candidate does not achieve a passing score the second time, the candidate must wait five days (120 hours) before retaking the exam a third time. A five-day waiting period will be imposed for each subsequent exam retake. There is no annual limit on the number of attempts on the same exam.
Is 70 a passing test score? ›C is anywhere between 70% and 79% D - this is still a passing grade, and it's between 59% and 69% F - this is a failing grade.
Are the quick results on Pearson VUE accurate? ›The NCLEX Quick Results/Pearson Vue Quick Results are believed to be 100% accurate. However, the quick results are computer-generated and unofficial. Official results are released by the state board of nursing, not the NCLEX Quick Results Service.
What does raw score mean on Pearson VUE? ›Again, the raw score simply represents the number of items answered correctly out of the number of items on a test. Now, it is appropriate to weight the items on tests you give at home.
What is the dress code for Pearson VUE? ›Dress Code: All candidates scheduled for a practical exam will be required to dress appropriately (business casual attire is recommended) – no hats, ripped jeans, tanks or halter tops, shorts, and skirts must be to the knee or below.
Is Saturday a business day for Pearson VUE? ›
Our business days are Monday – Friday.
Does Pearson VUE track eye? ›During those mentally draining tests, software such as Pearson VUE and Honorlock track a test taker's eye movements and sobbing, according to a TikTok user. Josef Fruehwald, a University of Kentucky professor, said he wouldn't trust professors relying on tracking software.
Is 75 questions on NCLEX good? ›How many questions on the NCLEX do you need to get right to pass? You must get at least 75 questions correct, or achieve a 95% confidence level, to pass the NCLEX.
What does it mean if you get all 145 questions on NCLEX? ›Answering all 145 questions on the NCLEX-RN alone does not mean you failed the exam. However, with each correct answer you provide, the test should give you a question that becomes increasingly more difficult than the previous one.
Does Pearson VUE trick work right after exam? ›How soon after NCLEX does the Pearson VUE trick work? Pearson Vue trick can work after four hours of the exam. You need to log in and try submitting a fee if windows pop up saying you are not eligible for it, so maybe assume that you've passed!
Does the Pearson VUE trick always work? ›Does the Pearson Vue NCLEX Trick Work? The NCLEX trick is not 100% accurate. Some students have reported getting “a bad pop-up” when they passed and getting “the good pop-up” when they failed.
Does cheating stay on your record? ›While cheating itself might not be noted on your academic record, the consequences of cheating can follow you around for the rest of your life. For example, if you're expelled from a university, you may not be able to get accepted to another university. An expulsion can also show up on future background checks.
What can professors see on Pearson? ›The Data tab of Pearson Realize provides class and student data, including mastery, overall progress and time on task. Teachers can also view data for individual students in the class mastery by standards report, progress report, and usage report.
Can professors tell if you cheat on an online exam? ›The short answer is yes. Online exams can detect cheating. Authentication procedures, web monitoring, data forensics, and proctoring (just to name a few) make it hard for examinees to get away with cheating.
Can Pearson see when you leave the tab? ›He can't see your another tab.
How can I check to see if I passed the Nclex? ›
Official results are ONLY available through your NRB and will be sent to you approximately six weeks after the exam. Do NOT call NCSBN, Pearson VUE NCLEX Candidate Services or the test center for results.
How do I find out when I passed my exam? ›The pass rate of a test is P = (p ÷ t) × 100, where P is the pass rate, p is the number of students who passed the test, and t is the total number of students who passed the test.
How do I check my Pearson test? ›- Browse the catalogue.
- Primary.
- Secondary.
- General English.
- Pearson English Portal.
- MyEnglishLab.
Generally, a bad pop-up happens when you try to process a new NCLEX registration, and the payment goes through. This indicates that the first NCLEX attempt resulted in a failing grade and that a retest is necessary.
How accurate is Pearson VUE trick? ›Is Pearson Vue trick accurate? No, the Pearson Vue Trick is not 100% accurate. It is just a method created to help test-takers know about their result before the official results.
What is good pop-up Pearson VUE trick? ›The Pearson Vue NCLEX good pop-up is when you receive an alert like this “Our records indicate you have recently scheduled this exam. Another registration cannot be made at this time” when you're trying to pay for your NCLEX after taking the exam. It shows that you probably passed the NCLEX.
Can you tell me how do you pass exam without studying? ›- Find the right workplace.
- Make the most use of your time.
- Assemble your requirements properly to avoid distractions.
- Compile all your notes.
- Avoid cramming for long hours. Take breaks!
- Prioritize and work accordingly.
- Talk to someone around you.
- Plan as per your requirement.
Answer and Explanation: Considering that all 150 questions carry equal marks, we will need to follow the same logic as we followed in the example above. Let's say you could answer x of them correctly, so to get 70% you can write it as follows... So, you need to get at least 105 of them correctly answered to get 70% .
How many questions can you miss on a 50 question test to get 80? ›With 50 questions each question is worth 2 points each. To get an 80 at 2 points per correct question then 40 questions were answered correctly.
Does Pearson record you when taking a test? ›PPCs and many of Pearson's authorised partner centres use digital video surveillance to monitor and record any misconduct during the testing process.
Do you need a webcam for OnVUE? ›
To take your exam online, you'll need a computer* equipped with a webcam and a strong internet connection. About one week before you'd like to take your exam, run a system test, which you'll find on your program's online testing page.
Where can I locate my score report for my OnVUE exam? ›Please Sign In. Enter your username and password. Under the "My Account" heading, click on View Score Reports. All of your completed exams will be listed.
Are Pearson VUE unofficial results accurate? ›1. Are NCLEX Quick Results Accurate? The NCLEX Quick Results/Pearson Vue Quick Results are believed to be 100% accurate. However, the quick results are computer-generated and unofficial.
Is scaled score higher than raw score? ›A scaled score is a representation of the total number of correct answers (also known as raw scores) a candidate has provided that has been converted onto a consistent and standardized scale. Scaled scores indicate the same level of performance, regardless of which form a candidate has received.